Privacy Policy
Personally identifiable information collected
We collect information about our users in two different ways, implicitly and explicitly. We learn about our visitors implicitly through the use of log files and similar technologies from our website and eCommerce sites, which may collect information such as IP address, browser type, device information, pages viewed, and general usage data. Additionally, we collect personal information to fulfill users’ requests for additional information on our product line and to process orders through our e-commerce sites.
When ordering from us in person, over the phone, or through our online ordering eCommerce site, we may ask you to provide your full name, telephone number, email address, delivery address, billing address, and credit card or other payment information.
Our eCommerce site records customer information and behavior both at the individual level and in aggregate to help us continually improve our site and provide a better customer experience. In addition, our online ordering eCommerce website uses cookies and similar technologies to store information during the ordering process and to support site functionality, analytics, and marketing.
How we use this information
Lou Malnati’s respects our customers’ privacy and does not sell customer information.
Information gathered by our online ordering eCommerce site is used to prepare, process, and fulfill your order.
The information logged by our website and eCommerce shopping cart is used for the purpose of refining the content, functionality, and performance of our site to provide an enhanced user experience and maintain the security and integrity of our systems.
The forms on our site allow visitors to request more information about our product line. Internal departments use user information to fulfill the request. Customers or visitors may be contacted by Lou Malnati’s as a follow-up to their request, question, comment, or order, including for customer service or promotional purposes where permitted by law.
Cookies
We employ cookies and similar technologies on our site, including for use by our online ordering eCommerce site. A cookie is a piece of data sent to your browser from a web server and stored on your device. Cookies help enable ordering functionality, remember preferences, and analyze site usage.
To avoid having a cookie attached, you may set your browser to refuse cookies. If you refuse cookies, some features of our online ordering eCommerce site may not be available to you.
For more detailed information about how we use cookies and your choices regarding cookies, please review our Cookies Policy at:
http://zolbeach.com/cookies-policy/
With whom we share this information
We employ other companies and individuals in the course of providing customers with services and products that can be ordered through our website. Examples include fulfilling orders, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments, and supporting website operations. These companies or individuals have access to personal information needed to perform their functions, but may not use it for other purposes.
We may also disclose personal information if required to do so by law or to protect the rights, property, or safety of Lou Malnati’s, our customers, or others.
The Lou Malnati’s site may contain links to other websites. Please remember that the privacy practices these sites uphold may differ from ours, and we are not responsible for the privacy practices or content of third-party sites.
Your Privacy Rights (U.S. State Privacy Laws)
Certain U.S. state privacy laws provide residents with rights regarding their personal information. These laws include, but are not limited to, the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Oregon Consumer Privacy Act (OCPA), and, effective January 1, 2026, the Indiana Consumer Data Protection Act (INCDPA), Kentucky Consumer Data Protection Act (KCDPA), and Rhode Island Data Transparency & Privacy Protection Act (RIDTPPA).
Depending on your state of residence and applicable law, you may have the right to request access to, correction of, or deletion of your personal information; request a copy of certain personal information; opt out of certain processing activities such as targeted advertising or the sale of personal information where applicable; and not be discriminated against for exercising your rights.
To exercise your privacy rights, please contact us using the information provided below. We may need to verify your identity before responding to your request, as required by law.
Data retention and security
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no system can be guaranteed to be completely secure.
Changes to our privacy policy
Lou Malnati’s reserves the right to change this privacy policy from time to time. When changes are made, we will update the effective date below.
Effective date of the policy
Lou Malnati’s Privacy Policy was last updated and became effective in January 1, 2026.
If you have any questions about this privacy statement or how we handle our customers’ personal information, please feel free to call our corporate office at 1 (847) 562-1814 or fill out the contact form here: http://zolbeach.com/contact